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user_kg8p2w
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Thursday, October 31st, 2024 10:30 PM

Live customer service

i had a call the other day with a man from he said asia or somewhere , but i couldn't really understand him ... 





the call lasted 4ever it seemed , but the reason 4 this message is that he done something 2 try and save me some money [Edited: "Inflammatory"]





he told me that all my channels would remain the same , but i lost all my showtimes , paramount and other things ... i just want back what i was paying 4......... 





and 4 my massive inconvenience [Edited: "Inflammatory"] bcoz of all ive been dealing with and putting up with please and thank u for your time in this matter

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Updated 

14 days ago

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XfinityThomasA

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1.7K Messages

14 days ago

 

user_kg8p2w - Thank you for your feedback and for joining the Xfinity Forums Community. As a customer myself I know it's important to subscribe to the services you enjoy the most, and at the best value. I'd appricate the chance to help in every way I can. We'll take a closer look at your account and services, and work together towards a resolution. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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• Press Enter to send your message

 

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