Visitor

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7 Messages

Wednesday, January 21st, 2026 5:42 PM

Live Customer Agent

Why even calling the number can I not get to a live customer agent? I am so frustrated right now that most of my services are about to go back to Utube TV. I am sure my issue is quickly resolvable but not by a [Edited: "Profanity"] computer. At $200 a month I should be able to speak with a live person for issues.

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Visitor

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7 Messages

6 hours ago

I just want to speak with a live person to help me trouble shoot through this and not next Monday.

Official Employee

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2.3K Messages

5 hours ago

Hello user_ij2gdp thanks so much for taking the time to reach out here via our Xfinity Forums! I'm sorry to hear about your frustrations with calling in, but we do have agents available 24/7 by calling 1-800-XFINITY(934-6489) or 1-800-COMCAST(266-2278) 

 

For troubleshooting, we have a wealth of resources here in the Forums I'm sure can help! What's going on with the services to cause such a headache? 

 

Visitor

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7 Messages

5 hours ago

and I need to no when, I cant just sit here all day starring at the screen waiting for a response?

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