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Friday, December 26th, 2025 8:01 PM

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Hello,  my current remote is over seven years old the buttons no longer work when pressed how do I secure a replacement?

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Official Employee

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2.4K Messages

21 hours ago

@user_max47v You may go into any Xfinity store and pick one up for free. The Xfinity app will show the address to the nearest store to you. 

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