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Tuesday, October 15th, 2024 6:25 PM

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i need help with my plan

Expert

 • 

107.1K Messages

1 month ago

Not On Demand related, Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.5K Messages

1 month ago

Thank you for reaching out. I would be happy to assist you with your package @user_nqtoay Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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