1 Message

Tuesday, October 15th, 2024

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i need help with my plan

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Selected Oldest First

Expert

 • 

113.3K Messages

11 months ago

Not On Demand related, Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.6K Messages

11 months ago

Thank you for reaching out. I would be happy to assist you with your package @user_nqtoay Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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