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user_8e94a2
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Thursday, July 30th, 2026 6:41 PM

Live chat transcript

I would like a transcript of a chat with a live agent named Richard.  This occurred 7/29/26 sometime between 9. - 11 am. 

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18 hours ago

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EG

Expert

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119.7K Messages

19 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityDilary

Official Employee

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3.6K Messages

18 hours ago

 

Thank you for posting on our community forums, user_8e94a2. Unfortunately, we're not able to provide chat transcripts from here. My apologies. But we can help with any other service concerns. Why do you need the chat transcript? 

 

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