Visitor

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2 Messages

Monday, March 23rd, 2026 7:30 PM

Live agent

I need to speak to a live agent 

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Official Employee

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119 Messages

12 hours ago

@user_fadpmm, thanks for reaching out on our Xfinity Community Forums. I'd love to do everything I can to assist! What can we help out with today? 

Visitor

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2 Messages

How do I speak to a live representative?

Official Employee

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119 Messages

Hi @user_fadpmm, we're a corporate team of live dedicated agents, we can assist with any account or service issues you might have. As per forum guideline we try to keep our support public for the benefit of the community, but we may invite you to a private chat if the situation warrants it. Do you have an account question or concern, or is it a service related problem?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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