Hesh's profile

Visitor

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1 Message

Friday, January 23rd, 2026 10:21 PM

live agent

very frustrated unable to speak to live agent.  Multiple phone calls unable to help me.

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Official Employee

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2.6K Messages

24 hours ago

 

Hesh Welcome to our community forum! You've reached the perfect place to get help with any questions you have about your Xfinity account and service. What can I do for you today? You can always manage your account, troubleshoot, and get help through the Xfinity app

 

Expert

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115.6K Messages

7 hours ago

Concern moved here to the Customer Service help section.

Visitor

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1 Message

5 hours ago

Samsung TV Plus is on tv screen. Says there's a network problem. I unplugged tv and plugged back in and "network status" the same

Official Employee

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2.3K Messages

Hey there user_7bwxn9 thanks so much for reaching out here on our Xfinity Forums! Is the Samsung TV Plus App the only one that is having this issue? Are other devices also experiencing issues, or just the TV? 

 

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