Hello, @user_b71mfs thank you for reaching out over Xfinity Forums. I'm a Xfinity employee and would like to see how I can be of assistance today. If I can get an overview of what I can assist with that would be helpful.
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I no longer have cell phone service today. I had my ex roomate call xfinity and cancel the cell phone service when I received a bill on my discover account this morning for my old mobil service amount of $26.94.
I though I had ordered the 5 yr rate of $50 a month which included a cell service free for a year and had agreed to pay $20.00 for the second line.
So I just assummed when the $50.90 warning about my next bill included the internet, the free mobil service for one year and the second phone at $20.00 a month.
Well, we need the cell service turned back on. The free one and the extra line for $20.00
since I have no phone to call, please get me a real person.
XfinityJustinC
Official Employee
•
1.9K Messages
16 days ago
Hello, @user_b71mfs thank you for reaching out over Xfinity Forums. I'm a Xfinity employee and would like to see how I can be of assistance today. If I can get an overview of what I can assist with that would be helpful.
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user_1bhj9n
Visitor
•
2 Messages
12 hours ago
I no longer have cell phone service today. I had my ex roomate call xfinity and cancel the cell phone service when I received a bill on my discover account this morning for my old mobil service amount of $26.94.
I though I had ordered the 5 yr rate of $50 a month which included a cell service free for a year and had agreed to pay $20.00 for the second line.
So I just assummed when the $50.90 warning about my next bill included the internet, the free mobil service for one year and the second phone at $20.00 a month.
Well, we need the cell service turned back on. The free one and the extra line for $20.00
since I have no phone to call, please get me a real person.
0
0