I’m moving just across the hall in my building, but when I try to register for a move, it says I have to pay $42 more a month for the exact same service. Also, it’s not registering that my building already has the devices installed and so it’s saying I need to pay to ship a new one.
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XfinityRichard
Official Employee
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2.6K Messages
9 hours ago
Hi there, @user_m5xbre I'll be more than happy to assist you with any questions or concerns you may have, how can I help you tonight?-Richard
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user_m5xbre
Visitor
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2 Messages
9 hours ago
I’m moving just across the hall in my building, but when I try to register for a move, it says I have to pay $42 more a month for the exact same service. Also, it’s not registering that my building already has the devices installed and so it’s saying I need to pay to ship a new one.
(edited)
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