Greetings, @user_z42vet! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about speaking to a live agent. You have definitely come to the right place for assistance.
Did you have specific questions about your account, or more general questions about Xfinity products and services? Either way, our team is here for your support. Please let me know how we can help.
Hello, @user_iczzjm if you're looking to transfer ownership of your account to your husband, please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJamesC
Official Employee
•
2.2K Messages
8 days ago
Greetings, @user_z42vet! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about speaking to a live agent. You have definitely come to the right place for assistance.
Did you have specific questions about your account, or more general questions about Xfinity products and services? Either way, our team is here for your support. Please let me know how we can help.
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user_iczzjm
Visitor
•
1 Message
1 day ago
Make sure cable out of name put in husband name and not shutoff final bill sent to me
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