U

Visitor

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1 Message

Sunday, June 8th, 2025 12:14 AM

Live agent

Two months of bad service and even worse access to help.  If I don't get a callback I'm canceling my account after more than 40 years with Comcast/Xfinity. 

Official Employee

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197 Messages

2 days ago

Hello @user_w670fa thanks for reaching out to our Xfinity Community Forum. I'm sorry to hear about your experience with your service, I know if I was having ongoing issues with my service I'd be frustrated as well. We truly appreciate your loyalty with us over the years! You have reached the right place for assistance. Can you tell me more about the issues you're having? I'll be happy to help in any way I can.

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