Live agent

I need to speak with someone. I set up a payment arrangement for next week and the message said that my service would be restored within the hour. That was over 8 hours ago and my service still has not been restored and I am in no hot need of my wifi to get some work done right now

Responses

XfinityBenjaminM

Official Employee

•

2K Messages

13 days ago

user_o9up47 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into this for you and see what we can do to get you online as quickly as possible. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

0

Customer Service

user_o9up47

Live agent

XfinityBenjaminM

New to the Community?