4 Messages
Live agent
How i have a balance due I can't speak to a live person a live person THIS [Edited: "Language"]
4 Messages
How i have a balance due I can't speak to a live person a live person THIS [Edited: "Language"]
CC_Tony
Retired Employee
•
1.4K Messages
3 months ago
@user_p4g84y, hello. Thank you for your post! I would be more than happy to help you look over your balance. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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