wheelerds's profile

Visitor

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1 Message

Saturday, January 18th, 2025 2:37 AM

LIVE AGENT!!!!

How do I speak to a live agent? My SMTP server dropped and there is NO solution presented in the EXTREMELY UNHELPFUL Xfinity Assistant.  I've called 1-800-934-6489 twice and cannot get to a live agent for technical support.  

Official Employee

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2.3K Messages

3 months ago

Hello wheelerds, thank you for visiting our Forum community for help. I'll be limited in the support I can provide for your server directly, but I can help with any connection issues you're having. Is your connection completely out or are any other devices able to connect to your network? Let's get on the same page with a few clarifying questions, and we can work from there. 

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