U

Visitor

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1 Message

Friday, January 7th, 2022 11:04 PM

Closed

List of End of Life/End of Support (EOL/EOS) dates?

I checked the EOS status of my modem and it shows it as no longer being supported by xfinity (not surprising as it's 10 years old).  The site provides a list of compatible, supportable modems that I could choose to buy. However, before I go and buy a newer modem from the list, I would like to know what the EOS date is for these currently supported modems - the reason is that I don't want to spend $$ on a new modem only to find out that xfinity could stop supporting it soon after I buy it.  Do you have these available so that I can make an informed purchase?

Thanks

Official Employee

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1.9K Messages

3 years ago

Hi, @user_431373! Thank you for connecting with us here! We don't have the list that shows the upcoming End of Life modems. I would recommend you review the modem to make sure it is not a very old version of that model. I am confident the list is current, and you should not have any issues. 

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