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Lines too low between power poles at my other property
The Xfinity lines are hanging too low between the poles on my commercial property, trucks are hitting the wires. These are just the comcast wires, not electrical.
I tried to reach customer service but they sent someone to my house not my commercial property because I don't have an account at my property. My tenants have accounts but I am the landlord.
I need line workers to come and raise the wires at my commercial property.
XfinityKrista
Official Employee
•
1.5K Messages
3 months ago
Hello @barbarrino, thank you for taking the time to reach out on social media. I understand your concern with the low hanging lines, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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