1 Message
Line installed on my fence. Need it buried
Hello,
At the beginning of the year a tech installed the new Xfinity aerial fiber on our street to my house. At the time the singular tech did a "temp" job and just ran it from one pole to another then across the fence on our property side. I would like to have someone come out to have it buried if possible to prevent any damage to the exposed line, and for a cleaner installation. This is the first time I'm reaching out about this.
Thank you.
XfinityDena
Official Employee
•
2.4K Messages
23 days ago
Hello! Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns about a temp line! I appreciate you for bringing it to our attention to have our local team to address @user_jclbx9
I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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