Visitor

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1 Message

10/06/2026 1:42 PM

Line exposed

I had some work done on my driveway and while that work was being completed the cable line became exposed. There are no cut lines just the line is out. I need someone to come out and bury it. 

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Official Employee

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4.7K Messages

3 hours ago

Thank you for reaching out @user_fg7df0 I would be happy to dive into this with you. I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
- See how to send us a message with the link: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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