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user_5e1ae3
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Saturday, October 12th, 2024 6:55 PM

Line down from hurricane Milton

There's an Xfinity line down behind my property. Also, none of my services are working and this may be the cause. Xfinity Assistant can't connect me to an agent to report it. Can anyone help? I need Internet for my work. Thanks.

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6 days ago

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XfinityAmandaB

Official Employee

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1.5K Messages

6 days ago

 

user_5e1ae3 Thank you so mich for reaching out for help with reporting this downed line. We do have a great page set up for customers to let us know when they find lines we need to have taken care of. If you check out this page you can see how to report an issue. 

 

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