1 Message
line bury
I have been waiting for Xfinity to bury my temporary line. I keep checking the status of my ticket and at one point it was ready to be installed and now I am back to the beginning. Why is this taking so long?
1 Message
I have been waiting for Xfinity to bury my temporary line. I keep checking the status of my ticket and at one point it was ready to be installed and now I am back to the beginning. Why is this taking so long?
EG
Expert
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107K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKrista
Official Employee
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1.4K Messages
9 hours ago
Hello @user_gsqq7b, thank you for taking the time to reach out on social media. I understand your concern with the line, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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