Limiting maintenance to after school hours
I have a teacher and three students who are either teaching or learning via online classes, independently from each other. A student losing service temporarily may not be a big deal, but a teacher teaching a class of 30 students losing service during school hour has a huge impact in our community. Please schedule maintenance service AFTER the school hours, say after around 3 pm. In last 5 days, we had experienced area service outages TWICE already during class hours. The first one was horrible with intermittent outages stretching for over 3 hours, and the one we experienced today was brief, but still disruptive. Both were indicated on Comcast outage map as a local maintenance. Could you PLEASE schedule your maintenance services AFTER the school hours during this pandemic? Thank you for your understanding.