Visitor
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2 Messages
Lightning Strike / Damaged Equipment
Lightning struck near my house, and an improperly placed ground at the cable box caused damage to my coaxial wiring and modem/router. I’d like a phone number to contact someone to schedule a repair.


NoNoBadPuppy
Problem Solver
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742 Messages
1 year ago
How were you able to determine that the ground was improperly placed?
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EG
Expert
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122K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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