U

Visitor

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1 Message

Thursday, June 2nd, 2022 2:47 AM

Closed

Lighting strike

I have had 2 tvs and a xbox get struck by lighting due to the wiring of xfinity and I need to know who I need to contact

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Official Employee

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1.7K Messages

3 years ago

Hello @user_ce2942! Thanks so much for taking a moment out of your night to leave a post on our community forum. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

 

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