Lifeline and ACP approval

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_6c0076 

I was approved for the government program for internet and cell service. Where do I put my information, approved number etc. Because I keep getting emails about reapplying from Xfinity 

Comcast doesn't participate in Lifeline but does in ACP.  You need to head over to Internet Essentials and put your information for ACP in there.

Hello, @user_6c0076. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance with questions about the Affordable Connectivity Program (ACP). It is a government funded program where you can save up to $30 per month on internet and mobile service. 

Based on the information you provided it sounds like you have already enrolled in the program: https://www.xfinity.com/support/articles/emergency-broadband-benefit-enroll. 

This article here has some great information about program, frequently asked questions as well. There is also section that goes where to visit if you need to recertify or provide more documentation. If you have any additional questions or need more information, you can also contact USAC’s ACP Support Center by emailing ACPSupport@usac.org or calling (877) 384-2575: 

https://www.xfinity.com/learn/internet-service/acp.