Visitor
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3 Messages
Lies by Xfinity
I am currently renting an apartment that requires Xfinity. The company has bad business practices. A supervisor advised me to miss work and holiday pay due to my internet was not working! I had to make several calls to get assistance. I was told, if I was unable to get it set up, I would not be charged. They lied! I called a few weeks ago and I was told the charge would be removed as a one time courtesy. Of course that was a lie too! Lastly they have their technician rolling around in a van that sounds like the motor is about to fall out with no air. They don’t care about their employees and trying to hustle their customers. Shame shame shame




XfinityThomasA
Official Employee
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3.8K Messages
12 hours ago
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