Lies and misinformation

Was in the process of switching to Xfinity mobile but have had nothing but bad experiences with customer service and I haven’t even received the phone yet. Was lied too and misinformed multiple times by multiple agents and not a single time is a manager ever available nor do they call you back. This experience has me in the process of just cancelling my everything with Xfinity. I rather pay for a lesser service that’s not going to lie and misinform me right to my face. Just completely unprofessional and no one knows what they’re doing.