Lied to about XFi pod

Manatwo We sincerely apologize for the frustration and disappointment you've experienced regarding the XFi Pod. We understand how upsetting it is to feel misled, and we want to assure you that we take your concerns very seriously. To get a full understanding of the situation and to see how we can best help get this resolved, could you please send us a direct message with your full name and address? 

 

We value your business and appreciate your patience as we work to resolve this matter. We're committed to providing you with the best possible service and regaining your trust.

 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it