Let's play a game.... Never have I ever experienced terrible timing and service with an ISP since I HAD to use Comcast.

I understand that big corporations could care less about the people that give them money. Much less would my problems even encompass as something worth complaining about to a lot of people. Let me explain what I am getting at. 

April 10th, I closed on my house. Happy day for the wife and I. We finally got our first home. Rare feat for a millennial in this day and age. Of course, Comcast is the only somewhat reliable ISP available in the green pastures of WV. I called to get service setup April 12th. My house is a new build. Builders told me to tell Comcast that they needed to run a line from the street to my house. I did just that. The nameless rep I spoke to even pointed out that some of my other neighbors had already put in orders to get service set up. He went ahead and supposedly put in a ticket to get a wire run and get service setup. Call ends with me giving Comcast more money and the rep stating that they will have everything scheduled and I am excited to move in and have internet ready in my home. Fast forward to April 22nd. Wife and I finish moving and unpacking the last few boxes when I get notified that a technician from Comcast was coming in to install my modem and get me surfing the web. Upon his arrival, I open the door to greet him and he starts prepping for installation of my modem. 5 minutes later, he comes back and says he can't install anything because there's no line running into my house from the street. He points to the pipe outside that's clearly missing the orange cable. I told him that I thought I had already requested to get that done. He says he will submit a ticket to get the order in but now I gotta wait another two weeks. Fine... Don't shoot the messenger.
I called Comcast the next day. "Sorry that we didn't set expectations correctly.." - this is the ongoing line I keep hearing throughout the rest of this complaint. The handy dandy Xfinity Assistant sends me all the wonderful information I don't care about as I finish my call with the rep who was apologizing and trying to "set proper expectations." 
Great, now I gotta drive an hour and some change back to my old place because I haven't deactivated service there, luckily. Old place is an apartment which also has Xfinity wifi and my lease doesn't end until the end of May. That gives us plenty of time to clean and leave the place spotless so I can get my deposit back. So not only am I paying for having 2 services running, I also made the mistake of transferring my phone service to them as well. Won't go into more details.
Saturday, April 27th rolls around and as I get out of my car from another hour long drive back, I notice that the cable is finally there and that they came to install it while I was away. I immediately called Comcast to try and see if I can get another installation appointment scheduled as soon as possible. The other nameless rep says she can't do anything for me. She tried to setup an install for that following Monday in the hopes that dispatch can send someone. I get it, other folks need their [Edited: "Language"] installed too. That's not the point here. Didn't get a call on Monday, called support again that Monday afternoon. Was told that they would escalate to have mine set as priority. Nothing. 
Now here I am, today just getting off the phone with "leadership" and they have told me that "they want to set proper expectations" and not give me something they clearly dropped the ball on. I work from home. If I don't work, I don't get paid. The inconvenience of having to drive to my old place to use internet isn't the problem here. Neither is having to pay for 2 service accounts and a phone account. The issue isn't even the fact that I have to wait until SUNDAY to finally get some nerd out to my house to install my [Edited: "Language"]. My problem here is the lack of solid communication and the initial tech dropping the ball entirely and not putting in the order to setup my service. 
If you tell someone you are going to do something by an expected date, that person you made the promise to is going to to hold you accountable with that deadline. 

Comcast, do you guys even care that you guys [Edited: "Language"]? It's always about money. I get it. I'm preaching to the choir here. [Edited: "Inflammatory"] 
Your interconnection and communication between departments [Edited: "Language"]. Your service is not the best. No hate to your customer service reps. They are awesome. At least you hire people who are somewhat empathetic. But your leadership and your communication between departments is not good. How [Edited: "Language"] is an Appointment Rep not going to be able to talk to a person from dispatch and say "Hey, bro, can you make emphasis to get this house taken care of first?" Why set up a system with "first come, first served" when you don't service the ones who came first properly? Again, I'm not taking the [Edited: "Language"] on the fact that I don't have internet connection. First world problems are something you can scream at all day long. No, keeping your word is the issue I am angry about. If I needed someone to lie to me about deadlines, I would talk to my deadbeat father. We expect more out of a well known ISP. Keep putting money first instead of your customers and employees and we will see how long you will last.