New Poster
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8 Messages
Legit message?
Is this a legit message?
Xfinity
We’re updating our email system, and older mailbox versions will be discontinued starting June 20th, 2025.
To keep your access, please update your mailbox by following the instructions below.
Update : Now
Please do not reply to this message, as this email address is not monitored.
Sincerely,
XfinityAmandaB
Official Employee
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2.3K Messages
11 hours ago
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BruceW
Gold Problem Solver
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26.5K Messages
10 hours ago
No, it is not. The link leads to another link, which leads to another link, which leads to another link, which leads to a scammer "Sign in with your Xfinity ID" page on a site called "wixstudio.com". Don't fall for it!
"Update" emails that have any sort of "click here" link are almost always scams.
If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:
See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for Comcast.net emails.
Samples of recent phishing messages can be found at https://spa.xfinity.com/alerts under "Top Phishing Scams". To report a scam email to Comcast, follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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