Hi there namjoonie, thanks for posting here on the community forums! Our team can definitely get the process started to update the name as it appears on your account. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinitySean
Official Employee
•
779 Messages
2 hours ago
Hi there namjoonie, thanks for posting here on the community forums! Our team can definitely get the process started to update the name as it appears on your account. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0