Legal name change

Hello, my name has been legally changed. Although I have spoken with many customer service representatives via the chat feature, no one has been able to get it changed on my bills and accounts (Mobile and Internet).

Any help with that would be much appreciated, thanks!

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XfinityThomasA

Official Employee

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3K Messages

5 hours ago

powercolor - You've reached the right place for help! If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

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powercolor

Visitor

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2 Messages

Thanks, just sent a direct message!

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5 hours ago

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Customer Service

powercolor

Legal name change

XfinityThomasA

powercolor

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