2 Messages
Legal In Florida
Please be advisede you arer requested to cancel all internet mobil service in my name,pursuant to mutiple requests to unlock an apple phone,that was paid off about 18 months ago,your service has deteioated to a point that it is no loger acceptable,you have ended all hunan phone customers service, your attempted texts, do not arrive,in addition a suit will be filed in LeeCounty Florida for a demand of $2,000 to replace the apple pro 13, you have refused to unlock. Please Govern Yourself Accordingly, cc: attorney
12:15 PM
[Edited: "Personal Information"] work order [Edited: "Personal Information"] 2 DAYS WAITING!!!
12:19 PM
If yo prefer not to be sue, you may may arrangements to provide new Apple Pro phone,
12:20 PM
Please forward these comments above to your legal in Florida..Thank you
XfinityJamesC
Official Employee
•
2.2K Messages
7 months ago
Greetings, @user_q4326f! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues getting your phone unlocked, but you have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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