Visitor
•
1 Message
Left without service
This is poor service handling, poor customer service. Since July 30th, it took till 8/12 to get an appointment. 8/12 it was raining now comcast tells me wait till 9/3. I am so disappointed with the service I’ve received.
EG
Expert
•
120K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJon
Official Employee
•
1.6K Messages
1 hour ago
Good afternoon user_amlou6. I will be happy to look into this further for you. I can assure you this is not the experience we want for you. Are you entirely without service, currently? Or are you experiencing intermittent service issues? If there was an inside appointment scheduled, rain should not impact that. Was this an inside or outside appointment?
0
0