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Thursday, October 10th, 2024 5:39 PM

Leaving Xfinity

Help me stay with Xfinity.  Retention department 

Official Employee

 • 

1.3K Messages

8 days ago

@user_v4vcxg

Thanks for reaching out to us, can you give me a little more detail on what your concern is?

2 Messages

I have cable I have not activated,  Don't want it.  I have internet and lan line for mom.

157.00 is too much. Can I get a discount???

Official Employee

 • 

1.4K Messages

Cool! I help my mom with her services too, always a challenge to find that balance in price, but you are in great hands with our team. Have you checked out our Plan Builder (https://www.xfinity.com/planbuilder) by chance? You may also try shopping our Xfinity Deals online (https://www.xfinity.com/learn/deals) (just make sure to click "Sign in here" first), or simply log in to My Account (https://login.xfinity.com/login) and you can manage your services that way!

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