Regular Visitor
•
5 Messages
late payment
Good morning my name is Robert {edited PII} and I am a Comcast Xfinity customer, I just have the Internet which I love it works great... my issue is my bill is due on the eighth this month and as I am disabled and on Social Security, it is hard for me to pay on time. So I had my bill changed to the 15th of every month as a due date. But that does not go in effect till next month November 2020. My question is this bill on the eighth I cannot pay until the 14th... PLEASE I need my service will they shut my service off? Or can I pay on the 14th without interruption??? Please respond ASAP I need to know I am so worried about this.
Thank you
Robert
Responses
ComcastMorgan
Official Employee
•
2.5K Messages
7 m ago
Good afternoon, bperry195669. Thanks for posting here for support. I would like to take a look at your account, in order to help with your billing questions. Please send me a private message with your first and last name and we will continue from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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