Visitor
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1 Message
Late fee
You didn’t send me a paper bill for my new account and now you want to charge a late fee? # [Edited: "Personal Information"]
Visitor
•
1 Message
You didn’t send me a paper bill for my new account and now you want to charge a late fee? # [Edited: "Personal Information"]
XfinityTommy
Official Employee
•
2.9K Messages
5 hours ago
Good morning user_359s9f. Typically, the setup for the account is done with autopay/paperless billing. We would be happy to help investigate everything from our end. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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