KMR1's profile

New Poster

 • 

1 Message

Wed, Oct 7, 2020 6:00 PM

Late fee

Did not receive my text reminder, and now I am being charged a late fee. I don't believe this is fair, since I rely on those monthly text reminders to pay my bill on time.

Responses

ComcastMorgan

Official Employee

 • 

2.5K Messages

7 m ago

Hi there, KMR1. That's interesting you didn't receive the text reminder. Please send me a PM with your first and last name so I can see what I can do to help.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

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