1 Message
Last name change
How do I change my last name on my account?! I can't find an actual way to talk to a human about this anywhere
1 Message
How do I change my last name on my account?! I can't find an actual way to talk to a human about this anywhere
XfinityBillie
Official Employee
•
3.3K Messages
8 months ago
@user_vff5bn Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand wanting to make sure that your bill accurately reflects your name. You would need to go to your local Xfinity service center with your picture ID to request they update the name on your account. This link will help you locate your nearest service center, and you can even schedule an appointment to avoid waiting in a line!
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