user_f2ots7, Hi there! Thanks for reaching out. I can certainly understand the importance of having the voice services working correctly with a dial tone. I am sorry to learn about this experience. You've knocked on the right door in virtual land. Over social media, we are a team of specialized experts dedicated to resolving no-dial tone issues such as this. We can help. When experiencing no dial tone issues, here are some great steps to try in this link here. Here are also the steps below. Please let us know if this helps.
-Check out our no dial tone tips if you can't make or receive calls.
-Plug a working corded phone into different jacks to make sure a malfunctioning phone or jack isn't causing the issue.
XfinityGabriel
Official Employee
•
2.2K Messages
3 months ago
-Check out our no dial tone tips if you can't make or receive calls.
-Plug a working corded phone into different jacks to make sure a malfunctioning phone or jack isn't causing the issue.
-Make sure you dial a 1 before the area code
-Review our international calling tips if your unable to call an international number
0
0