2 Messages
landline is down
Land line is down- 2nd time in 2 weeks - they are doing work on the telephone poles out in our neighborhood - I am sure that is the issue but Comcast won't even acknowledge there is an issue. Keep wanting me to reboot my server and that isn't the problem.
EG
Expert
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109.4K Messages
4 days ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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2.4K Messages
3 days ago
Hello, @user_dn3xnz
Can you provide more detail about what you've experienced, and what was done to troubleshoot this issue? For example, have you checked the Xfinity App or our support center page for service interruptions or upcoming maintenance work?
Are you getting a dial tone or is there another specific issue with your voice services?
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