1 Message
Land Line Phone Line Down
Land Line Phone Line is down in back yard. What is the easiest way to report this to Xfiniity and get a service call scheduled. I’ve tried calling their customer service line but can’t connect with anyone. Thanks. [Edited: "Personal Information"]
XfinityJoe
Official Employee
•
881 Messages
1 year ago
@user_plh2t7 Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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