Land line is dead

Even when I plug a phone directly into the modem. The phone does not light up so I assume it's disabled. I have restarted the modem several times.

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XfinityDena

Official Employee

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3.9K Messages

2 hours ago

I am sorry to hear your landline is not working. Have you troubleshoot the issue in the Xfinity App? @user_92q5d9

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user_92q5d9

Visitor

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3 Messages

I have a service person coming out tomorrow. Phone support could not troubleshoot the issue.

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1 hour ago

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XfinityDena

Official Employee

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3.9K Messages

@user_92q5d9 thank you for letting us know about the appointment. I will follow up with you in the evening to check in.

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1 hour ago

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Customer Service

user_92q5d9

Land line is dead

XfinityDena

user_92q5d9

XfinityDena

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