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Visitor

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2 Messages

Thursday, April 7th, 2022 6:30 AM

Closed

Land damage due to installation of network lines

​My lawn damage is estimated to have occurred around October of last year, when I first moved into my new home, your company and the gas company requested work on my backyard, I didn't check their finish as I've been dealing with interior repairs and Decorate. When I discovered the problem, it was already cold and I didn't want the workers to work outside in the cold winter, so I didn't bring it up until spring came. Now there are several large cracks in the ground that need to be backfilled. I hope someone can come and see if the network company's problem or the gas company's problem, thank you​

Official Employee

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378 Messages

1 year ago

Hey there! Glad you reached out, I would be concerned about this as well and am happy to help.

Please send me a private message with your name and address to get started. 

 

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

Visitor

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5 Messages

1 year ago

Same thing happens to me . Has Xfinity corrected the damages?

Visitor

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5 Messages

1 year ago

I am having trouble finding the how to file a claim. This is confusing

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