1 Message

Tuesday, August 15th, 2023 3:12 PM

Closed

Lack of notification of work

Xfinity needs to get better at notifying customers when doing work in the area. I work remote and this is vital. I switched from Verizon for the same issue. You need to improve!

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Official Employee

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2.5K Messages

3 years ago

@user_e0446d, Thank you for reaching out through Xfinity Forums. We appreciate your feedback. We try to keep you notified of upcoming work in your area by notifying you through the Xfinity app, and text or emails when time allows. There are improvements happening across the country as we expand our 10G Network. 

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