Thomson44's profile

New Poster

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1 Message

Fri, Nov 27, 2020 7:00 AM

Lack of customer service

Our service has been cutting out for the past 24 hours and all we get from Comcast is an ever changing time that it will be fixed. How do I get ahold of a human from Xfinity/Comcast

Responses

Official Employee

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6.7K Messages

7 m ago

Hello Thomson44. Thank you for creating a post on our Forum. Apologies for any inconvenience while you are not able to use your services. I can assist in reviewing your account and the service interruption to determine what steps we can take to get you back up and running. Please reach out to me via private message and include your full name and service address so I can assist you. 

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