Visitor

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1 Message

Friday, November 28th, 2025 8:10 PM

Label to ship modem back

I need an email with the UPS shipping label. Oh and please stop messaging my bill is due. You should know I cancelled my service. Also, I keep getting messages about a xfinity mobile bill. I’ve never had xfinity mobile in my life so leave me alone. Worst company to deal with. My bill is never what we agreed on. lol. Thanks 

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Expert

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33K Messages

17 hours ago

@user_2ij1ta 

I need an email with the UPS shipping label. Oh and please stop messaging my bill is due. You should know I cancelled my service. Also, I keep getting messages about a xfinity mobile bill. I’ve never had xfinity mobile in my life so leave me alone. Worst company to deal with. My bill is never what we agreed on. lol. Thanks 

If you take the modem to a UPS center they should be able to wrap it up and label it for you.  Make sure you retain the receipt and that it shows the serial number of the modem.  

FWIW, if you canceled during a contract you might be subject to an Early Termination Fee.

Official Employee

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1.8K Messages

1 hour ago

 

user_2ij1ta You can find instructions for printing a UPS return label at the following link https://www.xfinity.com/support/articles/returning-your-equipment. If you would like assistance with your billing issues I would be happy to review your account, just send a DM with you first and last name and full service address.

 

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