Thank you for reaching out to our team here. I will be happy to assist you with any service changes from here. You can also make those changes on your Xfinity app or online. In order for me to assist you from here I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityJohnG
Official Employee
•
3.2K Messages
5 hours ago
Thank you for reaching out to our team here. I will be happy to assist you with any service changes from here. You can also make those changes on your Xfinity app or online. In order for me to assist you from here I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
Click "Sign In" if necessary
How to: Direct messaging within the forum | Xfinity Community Forum
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