Just unbearable.

Been without a phone for almost a month now, countless visits to Xfinity store, hours with live chat and phone chat. How I got here? Reasons like below...

"Hi there Ujjwal. Can we please add contact phone number of [Edited: "Personal Information"] to ticket [Edited: "Personal Information"]"

"Thank you for waiting! I would like to share that I have added the notes to remove [Edited: "Personal Information"] from blacklist and your ticket will be closed today by end of the day"

Like [Edited: "Language"]? Not even close, like no, no no. 

I ask for a supervisor... 

(11:15 am): I am connecting your chat to my supervisor now as you requested.

Ujjwal has left the chat
Armand has entered the chat
Armand has left the chat

Xfinity Assistant (11:15 am): Thank you for contacting us.

Xfinity Assistant (11:16 am): Thinking about your chat with us, how likely are you to recommend Xfinity to friends and family? Reply from 0 Not at all Likely to 10 Extremely Likely.\n\nTo return to the Xfinity Assistant, type exit.

To top it off if you download the chat and look back.. It removes all the agent names and replaces with "Agent" "nullAgent" "nullnullAgent". 

[Edited: "Inflammatory/Political"]