5 Messages
Just received update on servicability saying we cant get service
I just received an update saying we cant get serviced after the survey. Can you elaborate? I have a ticket number
5 Messages
I just received an update saying we cant get serviced after the survey. Can you elaborate? I have a ticket number
EG
Expert
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107K Messages
6 months ago
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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1.6K Messages
6 months ago
Hello, @xfrede. I'm sorry to hear you in an unserviceable area. I'd be more than happy to review the ticket so that I may elaborate on the reason(s) why we can extend our services to your home.
In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?
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