Just Moved in to my new apartment and My new address is listed as Business Location.

It will not let me transfer my service to my current (NEW) address because it is incorrectly listed as a business address..

There is allegedly a ticket open, but everything thing I've read said this could be take a day or two to but may take up to a year before any resolution is made that way. 

Is there a faster way to get this taken care of? As I need internet to work from home and relax. I actually enjoy comcasts internet I do not want to cancel and go to a competitor but the fact this wasn't solved in the first 4 days of talking to customer service people honestly has me a little tilted.

Is there something I'm missing or something much more difficult holding this up? 

EDIT:

Oh. I should also add , that I moved upstairs to a larger unit. And to my knowledge EVERY unit in this building is Comcast Ready. But when I used the app/website trying to change address every unit is listed except the one I moved into. 

So it isn't a "Your building needs to be connected to comcast" fix.